HPA Privacy statement
Our Privacy Commitment
HPA is committed to protecting and securing your privacy and the personal information provided to us about you. All personal information collected and held by HPA is protected in accordance with Privacy legislation and the Australian Privacy Principles.
What is personal or sensitive information?
Personal information is information that can be used to identify you, such as your name, address, and contact details. Sensitive information may include details such as bank account details (for financial transaction purposes) and health information (for program participation purposes).
How does HPA collect and use your information?
HPA will collect your personal or sensitive information by fair, lawful and non-intrusive means. We use your personal information to provide you with the relevant service, program, or product. All information held is retained, secured, and destroyed in accordance with applicable laws.
Will HPA share your information with others?
HPA will NOT, without your prior consent:
- Use your personal or sensitive information for fundraising, advertising or the promotion of HPA; or
- Disclose information or distribute personal or sensitive information about you unless we are compelled to release information because of a law, court order, or contract requirement (for purposes such as protecting your health and safety or that of any other individual).
Reasonable steps will be taken to protect information about you from misuse, loss and unauthorised access, changes or disclosure.
How does HPA ensure information is up-to-date?
You are responsible for informing HPA of any changes to your personal details or circumstances, as applicable.
HPA will take reasonable steps to ensure information collected is accurate, complete and up-to-date.
How can you access information about you?
You can request access to your information by contacting us via the contact details provided below.
How can you make a complaint about the privacy of your information?
You can make a complaint about the privacy of your information by writing to the postal or email address.
Can I obtain a copy of your Privacy Policy?
You can request a copy of our Privacy Policy by contacting us via the contact details provided below.